{"id":2602,"date":"2024-10-17T07:09:30","date_gmt":"2024-10-17T01:39:30","guid":{"rendered":"https:\/\/floatingmarketpattaya.com\/?page_id=2602"},"modified":"2024-11-02T17:47:24","modified_gmt":"2024-11-02T12:17:24","slug":"cancellation-refund-policy","status":"publish","type":"page","link":"https:\/\/floatingmarketpattaya.com\/fr\/cancellation-refund-policy\/","title":{"rendered":"Politique d&#039;annulation et de remboursement"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2602\" class=\"elementor elementor-2602\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-dd1cff4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dd1cff4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-66f8870\" data-id=\"66f8870\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8bde37f elementor-widget elementor-widget-text-editor\" data-id=\"8bde37f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 style=\"text-align: center;\"><span style=\"color: #000000;\"><strong>Cancellation &amp; Refund Policy \u2013 Pattaya Floating Market<\/strong><\/span><\/h2><p><span style=\"color: #000000;\">At Pattaya Floating Market, we are committed to offering a seamless and transparent ticket booking experience. This policy provides clear guidelines for cancellations and refunds for bookings made through our official website, <a style=\"color: #000000;\" href=\"https:\/\/floatingmarketpattaya.com\/fr\/\" target=\"_new\" rel=\"noopener\">https:\/\/floatingmarketpattaya.com<\/a>.<\/span><\/p><h3><span style=\"color: #000000;\">1. General Cancellation Policy<\/span><\/h3><ul><li><span style=\"color: #000000;\"><strong>Advance Notice<\/strong>: Cancellations must be made at least 48 hours prior to your visit to qualify for a refund.<\/span><\/li><li><span style=\"color: #000000;\"><strong>Cancellation Requests<\/strong>: To request a cancellation, please email <a style=\"color: #000000;\" href=\"mailto:contact@floatingmarketpattaya.com\" rel=\"noopener\">contact@floatingmarketpattaya.com<\/a> with your full booking details, including your name, booking reference, and reason for cancellation.<\/span><\/li><li><span style=\"color: #000000;\"><strong>Annulations tardives<\/strong>: Cancellations within 48 hours of the visit date are non-refundable, except for emergencies at the discretion of Pattaya Floating Market.<\/span><\/li><\/ul><h3><span style=\"color: #000000;\">2. Non-Refundable Tickets<\/span><\/h3><ul><li><span style=\"color: #000000;\"><strong>Promotional Tickets<\/strong>: Some tickets, including those with special promotions or discounts, may be non-refundable. This will be indicated during the booking process, so please review all ticket terms before purchase.<\/span><\/li><\/ul><h3><span style=\"color: #000000;\">3. Refund Policy<\/span><\/h3><ul><li><span style=\"color: #000000;\"><strong>Eligibility<\/strong>: Refunds will be provided for cancellations made within the 48-hour advance notice window.<\/span><\/li><li><span style=\"color: #000000;\"><strong>Processing Time<\/strong>: Refunds are processed within 7-14 business days after confirmation.<\/span><\/li><li><span style=\"color: #000000;\"><strong>Method of Refund<\/strong>: Refunds are issued to the original payment method used during the booking.<\/span><\/li><\/ul><h3><span style=\"color: #000000;\">4. No-Shows and Same-Day Cancellations<\/span><\/h3><ul><li><span style=\"color: #000000;\"><strong>Policy<\/strong>: No refunds will be issued for no-shows or cancellations made on the day of the scheduled visit.<\/span><\/li><\/ul><h3><span style=\"color: #000000;\">5. Rescheduling Policy<\/span><\/h3><ul><li><span style=\"color: #000000;\"><strong>Rescheduling<\/strong>: Requests to reschedule must be submitted at least 48 hours in advance and are subject to availability. Rescheduled bookings follow the same cancellation policy as the original.<\/span><\/li><\/ul><h3><span style=\"color: #000000;\">6. Cancellations by Pattaya Floating Market<\/span><\/h3><p><span style=\"color: #000000;\">In the unlikely event that Pattaya Floating Market must cancel your booking, you will have the option to:<\/span><\/p><ul><li><span style=\"color: #000000;\"><strong>Reschedule<\/strong> your visit at no additional cost.<\/span><\/li><li><span style=\"color: #000000;\">Receive a <strong>remboursement int\u00e9gral<\/strong>, including any related fees.<\/span><\/li><\/ul><h3><span style=\"color: #000000;\">7. Third-Party Bookings<\/span><\/h3><ul><li><span style=\"color: #000000;\"><strong>External Vendors<\/strong>: For bookings made via third-party partners, their specific cancellation and refund policies will apply. Pattaya Floating Market is not liable for cancellations or refunds managed through external vendors.<\/span><\/li><\/ul><h3><span style=\"color: #000000;\">8. Special Considerations<\/span><\/h3><ul><li><span style=\"color: #000000;\"><strong>Group Bookings &amp; Events<\/strong>: Customized policies may apply for group visits or private events. Refer to the terms provided during booking or contact us for assistance.<\/span><\/li><\/ul><h3><span style=\"color: #000000;\">9. Coordonn\u00e9es<\/span><\/h3><p><span style=\"color: #000000;\">For further inquiries or support with cancellations and refunds, contact us at:<\/span><\/p><ul><li><span style=\"color: #000000;\"><strong>E-mail<\/strong>: <a style=\"color: #000000;\" href=\"mailto:contact@floatingmarketpattaya.com\" rel=\"noopener\">contact@floatingmarketpattaya.com<\/a><\/span><\/li><li><span style=\"color: #000000;\"><strong>Chat en direct<\/strong>: Available on our <a style=\"color: #000000;\" href=\"https:\/\/floatingmarketpattaya.com\/fr\/\" target=\"_new\" rel=\"noopener\">website<\/a><\/span><\/li><\/ul><p><span style=\"color: #000000;\">We strive to respond to all queries within 24 hours.<\/span><\/p><h3><span style=\"color: #000000;\">10. Policy Changes<\/span><\/h3><p><span style=\"color: #000000;\"><a href=\"https:\/\/floatingmarketpattaya.com\/fr\/\">March\u00e9 flottant de Pattaya<\/a> reserves the right to amend this policy at any time. Updates will be posted on <a style=\"color: #000000;\" href=\"https:\/\/floatingmarketpattaya.com\/fr\/\" target=\"_new\" rel=\"noopener\">our website<\/a>, and it is your responsibility to review the policy periodically.<\/span><\/p><p><span style=\"color: #000000;\">By booking with Pattaya Floating Market, you acknowledge and agree to this Cancellation &amp; Refund Policy.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Cancellation &amp; Refund Policy \u2013 Pattaya Floating Market At Pattaya Floating Market, we are committed to offering a seamless and transparent ticket booking experience. This policy provides clear guidelines for cancellations and refunds for bookings made through our official website, https:\/\/floatingmarketpattaya.com. 1. General Cancellation Policy Advance Notice: Cancellations must be made at least 48 hours [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ocean_front_end_style_editor":"no","ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"class_list":["post-2602","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-normal","owp-tabs-layout-horizontal","has-no-thumbnails","has-product-nav"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Cancellation &amp; Refund Policy | Pattaya Floating Market<\/title>\n<meta name=\"description\" content=\"Review Our Clear Cancellation &amp; Refund Policy For Pattaya Floating Market Tickets. 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